Auckland Council Contact Centre

Contact centre fit out Manukau

Auckland Council Contact Centre


BFG were awarded the sole supplier across four levels of Auckland Council’s contact centre based in Manukau. Our brief was to provide furniture to accommodate a large amount of staff coming and going often, and to provide items that would aid privacy as well as encourage user engagement.

A further critical requirement was to minimise down time and disruption to staff, as this is an existing contact centre undergoing refurbishment. To accommodate this, deliveries were made after hours and entire floorplans of furniture were set up within three days, from start to completion.


Architect: Creative Spaces

Project Manager: Auckland Council

Collaboration Furniture: Trestle leaners, ME2 high back sofas, Pause Seating

Seating: Ergonomic chairs – Spectrum 3, café chairs, Amelia chairs

Tables: Cafeteria tables

Workstations: Link Electric

Storage: Metal Mobiles, Tambour units

Other Furniture: Vertical planters, Autex Lattice and Frontier